Payment Security Policy

At Unlock Portuguese, the security of your transactions and personal information is a top priority. We are committed to safeguarding your data with industry-leading security technologies and practices. Below are the key aspects of our Payment Security Policy:

1. Encryption Technology: All payment information entered on our site is protected by SSL (Secure Socket Layer) encryption, ensuring that your data is securely transmitted and protected from unauthorized access during the transaction process.

2. Secure Payment Processors: We use secure third-party payment processors, such as Stripe, that are PCI-DSS compliant. This ensures that your sensitive payment details, including card information, are handled securely and are not stored on our servers. All card information is sent directly to the payment processor’s servers for safe handling.

3. Operational Security (Powered by Squarespace): Unlock Portuguese leverages the security infrastructure of Squarespace, which complies with global privacy and payment standards. The Squarespace Security Operations Center (SOC) monitors threats and vulnerabilities 24/7, ensuring your data is continuously protected.

4. Data Privacy: We prioritize the privacy and security of our users’ data, adhering to global data privacy regulations, including the General Data Protection Regulation (GDPR). We implement robust technical and organizational measures to ensure that your personal information is secure and your privacy rights are respected. For more details, please refer to our Privacy Policy.

5. PCI Compliance: All payment integrations on our platform, powered by Squarespace, comply with PCI-DSS standards. Unlock Portuguese and Squarespace do not handle or store sensitive card details directly. This information is transmitted securely to payment processors, ensuring maximum protection of your data.

6. Fraud Protection: We employ strict security measures to detect and prevent fraudulent transactions. Our system actively monitors for suspicious activity, and should any irregularities be detected, we will take the necessary steps to protect your account, including contacting you for verification if needed.

7. Monitoring and Threat Response: We use advanced threat monitoring systems to protect our platform. Their Security Operations Center (SOC) monitors and addresses any security risks in real-time, ensuring that your transactions and personal data are kept safe from threats or unauthorized access (Powered by Squarespace).

8. Data Center and Cloud Security: We utilize industry-leading cloud and data center providers that employ multiple layers of security to protect our infrastructure. These include geographically separated data centers to ensure high availability and business continuity. Additionally, protections against DDoS (Distributed Denial of Service) attacks are implemented to safeguard the platform (Powered by Squarespace).

9. Incident Response and Risk Management: In the event of a security issue, Squarespace follows a formal incident response process, evaluating threats and taking appropriate actions to safeguard your data and resolve any vulnerabilities. Their dedicated security team continuously assesses risks and works to enhance the security of the platform.

10. Confidentiality: Your payment information is never shared with third parties, except as necessary to process your purchase. All data shared with payment processors and other services is handled in strict accordance with our Privacy Policy, ensuring your confidentiality is maintained.

11. Ongoing Security Measures: We utilize encryption, firewalls, and secure password practices, including two-factor authentication (2FA), to protect your account. Regular security audits and threat modeling are conducted to identify and mitigate potential risks, ensuring the continuous safety of our users’ data.

This policy reflects our dedication to securing your transactions and personal data at all times. If you have any questions or concerns regarding our Payment Security Policy, please feel free to contact us.